Allison Philander was the first point of contact between the publisher and UCT (Schools Development Unit) for three years. Since the start of our relationship I have found her to be reliable, friendly and above all, trustworthy. She displays a very good understanding of the context of our work, which favours our relationship. Although she is slow to anger, she can be very persistent and ‘gets the job done’. When negotiating a task, she has always been clear about what it entails and what the publisher's expectations are. At the same time, she has been open to discussion when we have felt strongly different about some or other aspect of the task. She is knowledgeable and has, to our advantage, facilitated the writing process in a way that has seen almost all our titles being accepted onto the approved textbook list.
Dr Anthea Roberts
Schools Development Unit, UCT